24 hours a day, 7 days a week. VolkerWessels Telecom Belgium ensures that your equipment and network are always operational.
VolkerWessels Telecom Belgium has a unique understanding of the business-critical impact of a fault on your network or installation. So all our branches have technicians or operational teams standing by to initialise, carry out or monitor the repairs in the event of a fault. Naturally all within the SLAs. During a fault we stay in close contact with your NOC so that you are kept up to date with on-site progress at all times.
We have excavation and splicing teams ready, technicians who solve malfunctions in technical spaces or telephone exchanges, and riggers for high work.
Malfunctions requiring remedial work can often be avoided by regular preventive maintenance on the installed components. Again, this work can be carried out by our staff.
Following a predetermined schedule, our technicians check the technical installations. Metering is executed, test values noted down, aerials aligned, mobile connection points are checked for safety, handholes of an optical fibre network are cleaned, etc... We plan periodic maintenance to suit your preferences and in accordance with the manufacturer's instructions and carry it out in line with agreements made.
If you need more information regarding our 24/7 services, do not hesitate to contact us.